FAQ
Things you might be wondering
If your question isn’t answered here, please don’t hesitate to reach out to us directly.
You can submit an inquiry form through our website, call us at 091 365 1856, or email info@anntherapy.com. Our support team will get in touch to understand what you are looking for, discuss suitable appointment times, and, where needed, help identify an appropriate therapist or service. You do not need to choose a therapist in advance. Once the appointment is arranged, we will send you a confirmation with the relevant details. Where possible, please contact us at least 24 hours ahead.
An initial appointment may last up to 90 minutes. Standard counselling sessions after that are usually around 60 minutes.
Yes. You may have preferences around gender, therapeutic approach, or language, subject to availability. If you are unsure who might be a good fit, we can help you consider the options; you do not need to choose a therapist before submitting a booking request.
Fees vary depending on the therapist and session format. We’ll confirm the applicable fee with you before your first session, so you know the cost in advance. If you have any questions about fees, our support team will be happy to help.
The first session is a chance for you and your therapist to get to know one another, discuss what brings you to counselling, and consider how you might work together. You can ask questions and share only what feels comfortable; you do not need to arrive with a fully formed account of what is happening.
Yes. Confidentiality is a central principle of counselling. There are, however, limited exceptions related to legal and safety responsibilities, such as suspected abuse of a child or dependent person, a serious risk of harm to someone else, or an intention to harm yourself. Full details are available on our Policies page.
Yes. We work with LGBTQIA+ clients and respects differences in how people understand themselves, their relationships, and their lived experiences. In counselling, these differences are understood as part of each client’s broader life context, rather than something to be explained away, corrected, or fitted into a predetermined framework.
There is no fixed length of time for therapy. Some difficulties can be worked through over a relatively short period, while issues that have been present for longer may take more time. How long therapy continues also depends on what the client wants and what they need at different points in the process.
Each person’s goals will be different. Counselling may help you understand yourself more clearly, develop ways of responding to stress, reflect on relationships, regulate emotions, or work through a particular difficulty. Outcomes depend on several factors, including the therapeutic relationship, the approach used, and your participation in the process.
Many individual counselling processes begin with weekly appointments. Depending on your needs and circumstances, you may agree to meet more frequently at certain times or move to fortnightly sessions. The frequency can be adjusted as the work continues.
There is no single therapeutic approach that fits every client. Depending on the client’s needs and the therapist’s training, therapy may draw on EMDR, IFS, trauma-focused CBT, DBT, mindfulness-based practices, attachment-based therapy, and other approaches.
No. Therapists do not prescribe medication, but medication can still be discussed in therapy. Your therapist can help you explore concerns or changes related to medication and, when appropriate, support communication with a psychiatrist or other prescribing clinician. Any decision to start, stop, or change medication should be made with a qualified medical professional. psychiatrist or medical service.
You can speak with your therapist about what is not feeling right; giving and receiving feedback can be part of the therapeutic work. If the concern remains, we can help you move to another therapist or refer you to a trusted service that may better suit your needs.
Still wondering about something? We’re always happy to listen.